Contact

contact@vividream.com

We will reply within 48 hours.

Please kindly take the time to look at our FAQ to see if your query is answered there.

Answers to Main Questions:
We will send your tracking within a few days of it being shipped, usually the day it’s shipped.
If your order hasn’t arrived yet there isn’t anything we can do to speed it up.
But rest assured we will reship (free) or fully refund you
should the item get lost (tracking not updated for 30 days) or tracking says it’s on it’s way back to us.
Please contact us if this is the case.